《說(shuō)話力：職場(chǎng)會(huì)議之妙語(yǔ)金言》可以幫助你在會(huì)議上自信發(fā)聲、表達(dá)自己。書(shū)中從參會(huì)者和會(huì)議領(lǐng)導(dǎo)者兩個(gè)視角出發(fā)，涵蓋了各種會(huì)議場(chǎng)景，包括非正式的頭腦風(fēng)暴會(huì)議、正式的解決問(wèn)題會(huì)議和進(jìn)度匯報(bào)會(huì)議等。作者將每種類型的會(huì)議切分成不同的情境，分別介紹該情境下的完美措辭。通過(guò)對(duì)《說(shuō)話力：職場(chǎng)會(huì)議之妙語(yǔ)金言》的學(xué)習(xí)，可以幫助讀者掌握各種會(huì)議措辭，提高說(shuō)話力。
作者簡(jiǎn)介：
唐·德貝萊克擁有30余年的商業(yè)會(huì)議經(jīng)驗(yàn)。他參加過(guò)大大小小無(wú)數(shù)會(huì)議。他擔(dān)任過(guò)很多職位，低到入門(mén)級(jí)的銷售員，高至公司的總裁。他最有建樹(shù)的時(shí)期是做市場(chǎng)顧問(wèn)的時(shí)候。在此期間，他經(jīng)常出席或組織會(huì)議，每周要有二到三次，而且為了推進(jìn)項(xiàng)目發(fā)展，每次會(huì)議都必須產(chǎn)生正面的結(jié)果。他接受過(guò)美國(guó)國(guó)家級(jí)電臺(tái)和網(wǎng)站節(jié)目的專訪，《華爾街日?qǐng)?bào)》和《華盛頓郵報(bào)》等一流報(bào)紙都曾刊登過(guò)有關(guān)于他的介紹性文章。
目錄：
前言Preface
第一部分作為管理者來(lái)掌控會(huì)議
PartOneManagingMeetingsasaSupervisor
3第一章開(kāi)場(chǎng)白
Chapter1OpeningRemarks
3確定會(huì)議基調(diào)SettingtheTone
6闡明期望ClarifyingExpectations
8表明你期待得到的結(jié)果StatingtheExpectedResults
18第二章報(bào)告
Chapter2ThePresentation
18強(qiáng)調(diào)你的需要ReinforcingYourTake
20讓報(bào)告變得有效ValidatingthePresentation
23為行動(dòng)創(chuàng)造條件SettingtheStageforAction
33第三章團(tuán)隊(duì)反應(yīng)和全體參與
Chapter3GroupReactionandParticipation前言Preface第一部分作為管理者來(lái)掌控會(huì)議
PartOneManagingMeetingsasaSupervisor3第一章開(kāi)場(chǎng)白
Chapter1OpeningRemarks
3確定會(huì)議基調(diào)SettingtheTone
6闡明期望ClarifyingExpectations
8表明你期待得到的結(jié)果StatingtheExpectedResults18第二章報(bào)告
Chapter2ThePresentation
18強(qiáng)調(diào)你的需要ReinforcingYourTake
20讓報(bào)告變得有效ValidatingthePresentation
23為行動(dòng)創(chuàng)造條件SettingtheStageforAction33第三章團(tuán)隊(duì)反應(yīng)和全體參與
Chapter3GroupReactionandParticipation
33向所有人征求意見(jiàn)GatheringOpinionsfromEveryone
34控制想支配會(huì)議的人ControllingtheDominators
37關(guān)注會(huì)議的要求KeepingFocusedonExpectations45第四章確保團(tuán)隊(duì)支持你的行動(dòng)計(jì)劃
Chapter4EnsuringGroupSupportforYourActionPlan
45為行動(dòng)計(jì)劃建立團(tuán)隊(duì)的支持BuildingGroupBuy-inforanActionPlan
47獲得個(gè)體的任務(wù)承諾SolicitingIndividualCommitments
48確認(rèn)行動(dòng)計(jì)劃的安排ConfirmingtheActionPlanSchedule55第五章處理困難情況
Chapter5DealingwithDifficulties
55與反對(duì)行動(dòng)計(jì)劃的參會(huì)人員共事WorkingwithParticipantsOpposedtotheActionPlan
57克服承諾缺乏OvercomingaLackofCommitment
59與難纏的人打交道HandlingDifficultPeople第二部分主持同級(jí)和上級(jí)參加的會(huì)議
PartTwoManagingMeetingswithPeersandSupervisors71第六章開(kāi)場(chǎng)白
Chapter6OpeningRemarks
71確立會(huì)議的基調(diào)SettingtheTone
73說(shuō)明會(huì)議的總目標(biāo)StatingOverallGoals
76將要求具體化SpecifyingExpectations87第七章報(bào)告
Chapter7ThePresentation
87強(qiáng)化你的需求ReinforcingYourTake
90報(bào)告前的參會(huì)人員準(zhǔn)備PreparingParticipantsforthePresentation
92為互動(dòng)做準(zhǔn)備PreparingforInteraction101第八章團(tuán)隊(duì)反應(yīng)和集體參與
Chapter8GroupReactionandParticipation
101找準(zhǔn)支持者TargetingSupporters
102集合所有人的觀點(diǎn)GatheringOpinionsfromEveryone
104控制想要支配會(huì)議的人ControllingtheDominators113第九章為了有效的行動(dòng)爭(zhēng)取團(tuán)隊(duì)的支持
Chapter9GeneratingGroupSupportforMeaningfulAction
113為行動(dòng)計(jì)劃建立集體支持BuildingGroupBuy-inforanActionPlan
115征求個(gè)體的承諾SolicitingIndividualCommitments
117確認(rèn)行動(dòng)計(jì)劃的日程安排ConfirmingtheActionPlanSchedule125第十章處理困難情況
Chapter10DealingwithDifficulties
125與反對(duì)行動(dòng)計(jì)劃的人共事WorkingwithParticipantsOpposedtotheActionPlan
127克服承諾缺失OvercomingaLackofCommitment第三部分作為管理者出席會(huì)議
PartThreeAttendingMeetingsasaSupervisor137第十一章確保會(huì)議是有成效的
Chapter11EnsuringaProductiveMeeting
137加強(qiáng)積極向上的基調(diào)ReinforcingaPositiveTone
139闡明對(duì)會(huì)議的要求ClarifyingExpectationsfortheMeeting
140向參會(huì)人員說(shuō)明要求ClarifyingExpectationsfortheParticipants149第十二章闡明會(huì)議事項(xiàng)
Chapter12ClarifyingandFramingtheMeetingIssue
149根據(jù)你的觀點(diǎn)表達(dá)清楚會(huì)議事項(xiàng)
FramingtheIssuefromYourPointofView
151向會(huì)議領(lǐng)導(dǎo)者提出質(zhì)疑QuestioningtheMeetingLeader
153讓報(bào)告內(nèi)容集中于你要解決的事項(xiàng)上FocusingthePresentationontheIssue161第十三章團(tuán)隊(duì)反應(yīng)和集體參與
Chapter13GroupReactionandParticipation
161喚起所有人做出貢獻(xiàn)ElicitingContributionsfromAll
163控制想要支配會(huì)議的人ControllingtheDominators
165突出會(huì)議領(lǐng)導(dǎo)者和其他參會(huì)人員的重要性ReinforcingtheLeaderandtheOtherParticipants174第十四章改變行動(dòng)計(jì)劃以符合你的目標(biāo)
Chapter14ChangingtheActionPlantoMeetYourGoals
174表明你的立場(chǎng)StatingYourPositionClearly
175為團(tuán)隊(duì)的一致意見(jiàn)做出調(diào)整AdjustingfortheGroup'sConsensus
177將控制權(quán)歸還給會(huì)議領(lǐng)導(dǎo)者ReturningControltotheMeetingLeader
178確保團(tuán)隊(duì)已準(zhǔn)備好執(zhí)行計(jì)劃EnsuringThattheGroupIsPreparedtoExecutethePlan186第十五章處理困難情況
Chapter15DealingwithDifficulties
186減少拒絕給會(huì)議領(lǐng)導(dǎo)者帶來(lái)的影響SofteningtheImpactofRejectionontheLeader
188克服承諾缺失OvercomingaLackofCommitment
190如何結(jié)束結(jié)果不明朗的會(huì)議HandlingtheConclusionofaMurkyMeeting第四部分與同級(jí)和上級(jí)共同出席會(huì)議
PartFourAttendingMeetingswithPeersandSuperiors201第十六章支持提案
Chapter16SupportingaProposal
201通過(guò)提問(wèn)來(lái)闡明問(wèn)題AskingClarifyingQuestions
203引用令人信服的例子IntroducingCompellingExamples
204解釋提案對(duì)你有何幫助ExplainingHowtheProposalWouldHelpYou211第十七章如何反駁提案
Chapter17ContestingaProposal
211說(shuō)明提案形成的前提條件
ClarifyingthePremiseBehindtheProposal
213引入前提條件中忽略的概念
IntroducingConceptsOverlookedinthePremise
215解釋說(shuō)明提案對(duì)你工作的破壞
ExplainingHowtheProposalWouldHurtYourPerformance223第十八章讓提案更有價(jià)值
Chapter18AddingValuetotheActionPlan
223提出計(jì)劃以供大家深入探討OpeningaPlanupforFurtherDiscussion
225與大家分享你的想法SharingOwnershipofYourIdeas
226為改進(jìn)提案提出補(bǔ)充意見(jiàn)PresentingYourAdditionasanImprovement234第十九章應(yīng)對(duì)抨擊和對(duì)手
Chapter19HandlingAttacksandAdversaries
234保持積極的第一反應(yīng)KeepingYourFirstResponsePositive
236接受指責(zé)AcceptingtheBlame
237愿意考慮其他選擇BeingWillingtoConsiderOtherSolutions246第二十章只承諾自己能做到的事情
Chapter20CommittingtoWhatYouCanDeliver
246了解計(jì)劃的優(yōu)點(diǎn)AcknowledgingtheMeritsofaPlan
248表達(dá)對(duì)自己承諾程度的關(guān)心ExpressingConcernAboutYourCommitmentLevel
250表明自己的需求StatingWhatYouNeed本書(shū)可以幫助你在會(huì)議上自信發(fā)聲、表達(dá)自己。本書(shū)從參會(huì)者和會(huì)議領(lǐng)導(dǎo)者兩個(gè)視角出發(fā)，涵蓋了各種會(huì)議場(chǎng)景，包括非正式的頭腦風(fēng)暴會(huì)議、正式的解決問(wèn)題會(huì)議和進(jìn)度匯報(bào)會(huì)議等。作者將每種類型的會(huì)議切分成不同的情境，分別介紹該情境下的完美措辭。
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